Industry
BPO
ShiftMate company profile
Budget Insurance Contact Centre jobs and careers in South Africa
Budget Insurance Contact Centre is part of the FirstRand Group and runs inbound and outbound sales calls for car, home, and pet insurance. The operation sells directly to individual South African consumers rather than businesses.
Johannesburg (Randpark Ridge) Cape Town
Evidence-led company research
What Budget Insurance Contact Centre jobs research shows
Budget Insurance Contact Centre is part of the FirstRand Group and runs inbound and outbound sales calls for car, home, and pet insurance. The operation sells directly to individual South African consumers rather than businesses.
Locations
Johannesburg (Randpark Ridge), Cape Town
Company size
1,500+
Role areas
Insurance Sales Consultant, Retentions Agent, Claims Consultant
Typical pay
R7,000–R18,000/month
Head office
Johannesburg (Randpark Ridge)
Founded
2023
What the work may be like
Budget Insurance — part of the FirstRand Group — runs a high-volume outbound and inbound insurance sales floor from Randpark Ridge in Johannesburg. The FirstRand backing provides institutional stability and proper benefits, while the car, home, and pet insurance product mix creates a relatively accessible sales proposition.
FAIS training is provided, making entry possible without prior qualifications, and the dual Johannesburg/Cape Town presence creates geographic flexibility.
Hiring and application process
To apply at Budget Insurance Contact Centre, submit your details via the call-back request form on their site or the jobs platform, highlighting your Matric and sales drive for inbound and outbound insurance roles. Screening involves an initial telephonic interview, sales aptitude and language assessments, followed by a panel interview and FAIS-aligned checks, with RE5 preferred.
As part of the FirstRand Group, credit and background verification complete the process, typically taking two to four weeks from application to offer. Prepare by practising objection-handling for car, home and pet insurance sales to individual consumers.
Who may be a good fit
- Johannesburg and Gauteng-based candidates with Matric looking for a SA BPO with international accounts and structured training
- FirstRand Group stability and benefits — institutional backing beyond what standalone BPOs offer
- FAIS training provided — accessible entry without prior insurance qualifications
- High commission upside on car, home, and pet insurance sales campaigns
What candidates should verify
- • High-volume sales floor with consistent target pressure across all campaigns
- • Randpark Ridge Johannesburg location requires reliable western Gauteng transport
- • Confirm salary, shift, location and campaign details in the live vacancy.
- • Use the employer's official application channel and never pay to apply.
Open roles at Budget Insurance Contact Centre
Current listings sourced from public employer and job-board pages.
There are no current public listings shown for this location. Roles can close quickly, so check the official careers page or create a free ShiftMate match alert.
What to expect
Career areas
Insurance Sales Consultant · Retentions Agent · Claims Consultant · Inbound Service Agent · Team Leader
Entry guidance
Matric, FAIS RE5 preferred, sales drive
Hiring process
To apply at Budget Insurance Contact Centre, submit your details via the call-back request form on their site or the jobs platform, highlighting your Matric and sales drive for inbound and outbound insurance roles. Screening involves an initial telephonic interview, sales aptitude and language assessments, followed by a panel interview and FAIS-aligned checks, with RE5 preferred. As part of the FirstRand Group, credit and background verification complete the process, typically taking two to four weeks from application to offer. Prepare by practising objection-handling for car, home and pet insurance sales to individual consumers.
Training
Training is listed in public company information for some roles. Confirm the details for the vacancy you apply to.
- FirstRand Group stability
- High volume with strong commission upside
- FAIS training provided
- Accessible entry requirements