Industry
HOSPITALITY
ShiftMate company profile
City Lodge Hotel Group jobs and careers in South Africa
City Lodge Hotel Group operates more than 60 hotels in Southern Africa under the City Lodge, Town Lodge, Road Lodge, and Courtyard brands. It serves primarily business travelers and leisure guests who want reliable, mid-range accommodation rather than resort or luxury experiences.
Johannesburg Cape Town Durban Pretoria
Evidence-led company research
What City Lodge Hotel Group jobs research shows
City Lodge Hotel Group operates more than 60 hotels in Southern Africa under the City Lodge, Town Lodge, Road Lodge, and Courtyard brands. It serves primarily business travelers and leisure guests who want reliable, mid-range accommodation rather than resort or luxury experiences.
Locations
Johannesburg, Cape Town, Durban
Company size
4,500+
Role areas
Guest Services Agent, Night Auditor, Housekeeping Team Leader
Typical pay
R6,500–R18,000/month
Head office
Johannesburg
Founded
1985
What the work may be like
City Lodge Hotel Group is one of South Africa's most professionally run hotel groups — a fact that is consistently reflected in the working environment. The emphasis on consistent, professional standards across 60+ hotels means training is thorough, brand guidelines are clear, and every team member understands exactly what excellent guest service looks like.
The business and leisure traveller focus means the guest interactions are generally professional and purposeful, which creates a more measured pace than resort or gaming hospitality. The annual performance reviews with pay progression, internal transfer options across the portfolio, and skills development programmes make this one of the most reliable routes into mid-market hotel management in South Africa.
Hiring and application process
Candidates can apply online via the City Lodge Hotel Group careers portal or leading South African job platforms, attaching a CV that clearly shows a Matric certificate and any hospitality exposure. Applications are screened for customer-service orientation, after which shortlisted candidates attend an interview at one of the group’s City Lodge, Town Lodge, Road Lodge or Courtyard properties, often followed by a brief practical task and reference checks.
The full process from application to offer usually takes four to six weeks. Prepare by preparing two or three concise examples of handling guest requests efficiently and professionally.
Who may be a good fit
- Hospitality graduates and career-starters who want a professional, process-driven hotel environment with genuine promotion pathways
- 60+ hotels with genuine internal transfer options — build your career anywhere in SA
- Consistent, professional brand standards — excellent foundation for a hospitality management career
- Annual performance reviews with structured pay progression
What candidates should verify
- • Business hotel focus means fewer of the entertainment and events variety of resort hospitality
- • Shift work including weekends and public holidays is unavoidable in hotel front-of-house roles
- • Confirm salary, shift, location and campaign details in the live vacancy.
- • Use the employer's official application channel and never pay to apply.
Open roles at City Lodge Hotel Group
Current listings sourced from public employer and job-board pages.
There are no current public listings shown for this location. Roles can close quickly, so check the official careers page or create a free ShiftMate match alert.
What to expect
Career areas
Guest Services Agent · Night Auditor · Housekeeping Team Leader · Food & Beverage Attendant · Assistant Manager
Entry guidance
Matric; hospitality diploma advantageous; customer service orientation essential
Hiring process
Candidates can apply online via the City Lodge Hotel Group careers portal or leading South African job platforms, attaching a CV that clearly shows a Matric certificate and any hospitality exposure. Applications are screened for customer-service orientation, after which shortlisted candidates attend an interview at one of the group’s City Lodge, Town Lodge, Road Lodge or Courtyard properties, often followed by a brief practical task and reference checks. The full process from application to offer usually takes four to six weeks. Prepare by preparing two or three concise examples of handling guest requests efficiently and professionally.
Training
Training is listed in public company information for some roles. Confirm the details for the vacancy you apply to.
- 60+ hotels — strong internal transfer options
- Consistent, professional brand environment
- Annual performance reviews with pay progression
- Skills development programmes