Industry
BPO
ShiftMate company profile
DirectAxis jobs and careers in South Africa
DirectAxis operates as a contact centre provider of personal loans, debt consolidation products and credit life insurance. It sells these directly to individual customers across South Africa rather than through branches.
Cape Town (Tyger Valley) Johannesburg
Evidence-led company research
What DirectAxis jobs research shows
DirectAxis operates as a contact centre provider of personal loans, debt consolidation products and credit life insurance. It sells these directly to individual customers across South Africa rather than through branches.
Locations
Cape Town (Tyger Valley), Johannesburg
Company size
1,500+
Role areas
Personal Loan Consultant, Debt Consolidation Advisor, Credit Life Sales Agent
Typical pay
R7,500–R19,000/month
Head office
Cape Town (Tyger Valley)
What the work may be like
DirectAxis is South Africa's leading direct personal finance provider — part of FirstRand — and its Cape Town Tyger Valley contact centre handles personal loan applications, debt consolidation, and credit life insurance sales. The personal finance specialisation is genuinely in-demand: skills built here transfer across banking, credit, and financial services.
FirstRand backing means solid benefits, and the Tyger Valley location is one of the better suburban Cape Town campuses.
Hiring and application process
Interested candidates can apply online via the South African jobs platform, submitting a CV that clearly shows a Matric certificate, NCR awareness and any prior contact-centre experience. Screening begins with a skills assessment focused on verbal communication and sales aptitude, followed by interviews and mandatory checks for a clear credit record plus FAIS RE5 certification where credit-life insurance is sold.
The full process from application to offer typically takes two to four weeks. Prepare by revising the RE5 material and practising scripted responses about DirectAxis personal-loan and debt-consolidation products.
Who may be a good fit
- Cape Town-based candidates with Matric looking for a SA BPO and structured training
- Personal finance specialisation is one of the most transferable skills in SA financial services BPO
- FirstRand Group stability and benefits — institutional backing from a JSE-listed banking group
- Cape Town Tyger Valley location — accessible for northern and southern suburbs candidates
What candidates should verify
- • NCR-regulated credit sales environment requires ongoing compliance awareness
- • High performance bonus expectations mean consistent sales focus is non-negotiable
- • Confirm salary, shift, location and campaign details in the live vacancy.
- • Use the employer's official application channel and never pay to apply.
Open roles at DirectAxis
Current listings sourced from public employer and job-board pages.
There are no current public listings shown for this location. Roles can close quickly, so check the official careers page or create a free ShiftMate match alert.
What to expect
Career areas
Personal Loan Consultant · Debt Consolidation Advisor · Credit Life Sales Agent · Retentions Specialist · Team Leader
Entry guidance
Matric, NCR awareness, FAIS RE5 for credit-life sales, clear credit record
Hiring process
Interested candidates can apply online via the South African jobs platform, submitting a CV that clearly shows a Matric certificate, NCR awareness and any prior contact-centre experience. Screening begins with a skills assessment focused on verbal communication and sales aptitude, followed by interviews and mandatory checks for a clear credit record plus FAIS RE5 certification where credit-life insurance is sold. The full process from application to offer typically takes two to four weeks. Prepare by revising the RE5 material and practising scripted responses about DirectAxis personal-loan and debt-consolidation products.
Training
Training is listed in public company information for some roles. Confirm the details for the vacancy you apply to.
- FirstRand Group stability
- Cape Town Tyger Valley location
- Personal finance specialisation (high-demand skill)
- NCR-compliant training