Industry
BPO
ShiftMate company profile
JT Call Centre jobs and careers in South Africa
JT Call Centre is a Johannesburg-based BPO provider that runs inbound and outbound campaigns focused on customer service, sales, and collections. Its clients are mainly South African financial services, retail, and telecoms companies that outsource these functions rather than handle them in-house.
Johannesburg
Evidence-led company research
What JT Call Centre jobs research shows
JT Call Centre is a Johannesburg-based BPO provider that runs inbound and outbound campaigns focused on customer service, sales, and collections. Its clients are mainly South African financial services, retail, and telecoms companies that outsource these functions rather than handle them in-house.
Locations
Johannesburg
Company size
1000
Role areas
Inbound Customer Service Agent, Outbound Sales Consultant, Collections Agent
Typical pay
R6,500–R15,000/month
Head office
Johannesburg
Founded
2000
What the work may be like
JT Call Centre is a Johannesburg-based SA-owned operator running financial services and retail campaigns with a strong emphasis on on-the-job performance coaching. The incentive structure for top performers creates real earning upside beyond base salary, and the SA ownership means career decisions are made locally by managers who understand the Gauteng BPO market.
The performance coaching culture makes this a good option for experienced agents who want feedback-driven improvement.
Hiring and application process
za or through the jobs platform by submitting a CV that clearly shows a Matric certificate plus contact-centre or customer-service experience. The process usually starts with a CV screen, followed by a telephonic interview that tests telephone manner and clarity, then a short practical assessment simulating inbound or outbound calls for financial or telecoms clients.
Reference and background checks complete the steps, with the full timeline from application to offer typically spanning one to two weeks. Prepare by practising clear, professional responses to common collections and sales objections while keeping your Matric and experience details ready.
Who may be a good fit
- Experienced contact centre agents looking for a performance-driven SA BPO with competitive incentive earnings
- On-the-job performance coaching — real individual feedback rather than just floor target monitoring
- Incentive structure for top performers — meaningful earnings upside beyond base salary
- SA-owned and operated — local management, local decisions, local career paths
What candidates should verify
- • Johannesburg only — not accessible for candidates outside Gauteng
- • Smaller operator — fewer simultaneous openings than the large BPO groups
- • Confirm salary, shift, location and campaign details in the live vacancy.
- • Use the employer's official application channel and never pay to apply.
Open roles at JT Call Centre
Current listings sourced from public employer and job-board pages.
There are no current public listings shown for this location. Roles can close quickly, so check the official careers page or create a free ShiftMate match alert.
What to expect
Career areas
Inbound Customer Service Agent · Outbound Sales Consultant · Collections Agent · Quality Assessor · Team Leader
Entry guidance
Matric, contact centre or customer service experience, strong telephone communication
Hiring process
Applicants should apply via the company’s website at www.jtcallcentre.co.za or through the jobs platform by submitting a CV that clearly shows a Matric certificate plus contact-centre or customer-service experience. The process usually starts with a CV screen, followed by a telephonic interview that tests telephone manner and clarity, then a short practical assessment simulating inbound or outbound calls for financial or telecoms clients. Reference and background checks complete the steps, with the full timeline from application to offer typically spanning one to two weeks. Prepare by practising clear, professional responses to common collections and sales objections while keeping your Matric and experience details ready.
Training
Training is listed in public company information for some roles. Confirm the details for the vacancy you apply to.
- Financial services and retail campaign specialist
- On-the-job performance coaching
- Incentive structure for top-performing agents
- SA-owned and operated