Industry
BPO
ShiftMate company profile
The Agentsy jobs and careers in South Africa
The Agentsy operates as a BPO and contact centre staffing provider in South Africa, supplying outsourced customer service, sales, and virtual assistant roles to both local and international clients. It focuses on placing agents with UK, US, and Australian campaigns through remote setups rather than large physical sites.
Cape Town Remote (SA-based)
Evidence-led company research
What The Agentsy jobs research shows
The Agentsy operates as a BPO and contact centre staffing provider in South Africa, supplying outsourced customer service, sales, and virtual assistant roles to both local and international clients. It focuses on placing agents with UK, US, and Australian campaigns through remote setups rather than large physical sites.
Locations
Cape Town, Remote (SA-based)
Role areas
Customer Service Agent, Virtual Assistant, Outbound Sales Agent
Typical pay
R7,000–R17,000/month
Head office
Cape Town
What the work may be like
The Agentsy is a remote-first contact centre and BPO staffing company — one of the few SA operators to have built a genuinely remote model for customer service, virtual assistant, and omnichannel support roles. International clients from the UK, US, and Australia are served by SA-based agents working from home with reliable internet.
Quick onboarding for experienced agents and flexible working arrangements make this an attractive option for candidates who want international earnings without relocating.
Hiring and application process
To apply for roles at The Agentsy, candidates should submit their CV and cover letter directly through the South African jobs platform, specifying interest in remote customer service, sales or virtual assistant positions for UK, US or Australian campaigns. The screening process typically begins with a review of Matric qualifications and contact centre experience, followed by an online English proficiency assessment and a basic internet speed test to confirm remote work readiness.
Shortlisted applicants then complete a video interview and reference checks, with the full process from application to offer usually taking one to two weeks. Prepare by practising clear English communication and preparing examples of handling international customer queries under pressure.
Who may be a good fit
- Experienced contact centre agents looking for remote or flexible work with international client campaigns
- Remote-first model — work from home with international clients and earn above-standard SA BPO rates
- Quick onboarding for experienced agents — not months-long intake cycles
- Flexible working arrangements — one of the most flexible formal contact centre employers in SA
What candidates should verify
- • Reliable high-speed internet is non-negotiable — home connectivity failures directly impact your employment
- • Remote work requires strong self-management discipline without a physical team floor environment
- • Confirm salary, shift, location and campaign details in the live vacancy.
- • Use the employer's official application channel and never pay to apply.
Open roles at The Agentsy
Current listings sourced from public employer and job-board pages.
There are no current public listings shown for this location. Roles can close quickly, so check the official careers page or create a free ShiftMate match alert.
What to expect
Career areas
Customer Service Agent · Virtual Assistant · Outbound Sales Agent · Social Media Support Agent · Team Leader
Entry guidance
Matric, contact centre experience, good English, reliable internet for remote roles
Hiring process
To apply for roles at The Agentsy, candidates should submit their CV and cover letter directly through the South African jobs platform, specifying interest in remote customer service, sales or virtual assistant positions for UK, US or Australian campaigns. The screening process typically begins with a review of Matric qualifications and contact centre experience, followed by an online English proficiency assessment and a basic internet speed test to confirm remote work readiness. Shortlisted applicants then complete a video interview and reference checks, with the full process from application to offer usually taking one to two weeks. Prepare by practising clear English communication and preparing examples of handling international customer queries under pressure.
Training
Training is listed in public company information for some roles. Confirm the details for the vacancy you apply to.
- Remote-first contact centre model
- International client campaigns
- Quick onboarding for experienced agents
- Virtual assistant and omnichannel roles