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ShiftMate workplace guide
Clicks Group reviews and workplace insights
Independent worker feedback, third-party rating context and practical research for candidates considering Clicks Group.
Company overview
About Clicks Group
Start with the company itself before comparing clicks group reviews, review evidence or current roles.
Industry
HEALTHCARE
Locations
Nationwide (900+ stores)
Company size
15,000+
Indicative pay
R6,000–R35,000/month
Head office
Woodstock
Founded
1968
Official website
careers.clicksgroupPrepared by ShiftMate Editorial DeskLast researched
Company facts and indicative pay are editorial research, not worker testimony or an employer statement.
Company-fact evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Clicks Group operates South Africa’s largest retail pharmacy chain, running more than 900 stores that combine dispensing services with the sale of health, beauty and household products. Its main customers are ordinary consumers who need prescriptions filled, over-the-counter medicines, clinic consultations or routine retail purchases.
The group employs over 15 000 people, the great majority of them in store-based pharmacy roles such as pharmacists, pharmacy assistants and clinic nurses. The stores are spread across every province, from major cities to smaller towns.
Job listings show active sites in places such as Taung in the North West and Sasolburg in the Free State, confirming coverage well beyond the metros. Head-office functions sit in Cape Town, with regional management structures supporting the national network.
Because the company is so large, most pharmacists and assistants will at some point work for or alongside Clicks during their careers. Day-to-day work is fast-paced retail pharmacy.
Staff stand for long periods, handle high prescription volumes and must meet both clinical accuracy standards and sales targets. The company runs recognised learnership programmes that give school leavers a route into pharmacy assistance roles, and these programmes are widely regarded as the industry standard.
Career progression exists for those who complete further qualifications, but the environment rewards people who tolerate repetitive tasks and constant customer traffic rather than those seeking purely clinical or research settings. Qualified pharmacists registered with the SAPC and school leavers willing to enter through learnerships are the main groups that apply.
Vacancies are posted on the company’s careers site and require an online application plus supporting documents; shortlisted candidates are usually interviewed at the store or regional level. The scale gives genuine location flexibility, yet the physical and volume demands remain consistent across sites.
Profile details are compiled from public information and may vary by role, location and campaign. This is not a statement from Clicks Group.
Review snapshot
What candidates can verify today
Public rating context
Indeed 2.0 · Glassdoor 3.1
Third-party values; not a ShiftMate worker score.
Rating evidence: Estimate / limited evidence — verify this detail against the current vacancy or employer source.
Indicative pay
R6,000–R35,000/month
Verify role-specific pay in the current vacancy.
Pay evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Roles to explore
5
Pharmacy Assistant (Basic) · Pharmacy Assistant (Post-Basic)
Role evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Public review platforms
Third-party rating context
These are attributed platform values, not ShiftMate worker-review scores.
Indeed
2.0
out of 5
Source checked date not recorded; values can change on the source platform.
Rating evidence: Estimate / limited evidence — verify this detail against the current vacancy or employer source.
Glassdoor
3.1
out of 5
Source checked date not recorded; values can change on the source platform.
Rating evidence: Estimate / limited evidence — verify this detail against the current vacancy or employer source.
Independent worker feedback
ShiftMate worker reviews
Only moderated worker submissions appear here. Public research and editorial guidance are not included in this count.
Worker Reviews
0 reviews
Only approved worker submissions appear here. Public research and editorial guidance are shown separately; they are not employee testimonials or employer endorsements.
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ShiftMate editorial desk
AI review and public research
AI analysis and public research are shown in their own lane, never folded into the worker score.
Prepared by ShiftMate Editorial Desk · Last researched · These are editorial records, not worker testimonials.
AI · ShiftMate editorial review
Clearly labelled AI analysis published by ShiftMate.
3.1 / 5
Before applying to Clicks Group, note its presence across more than 900 stores nationwide and the stated entry requirements of Matric for assistant positions or a BPharm qualification for pharmacists. Public sources indicate a salary signal between R6,000 and R35,000 per month, with training listed as available. These details point to retail pharmacy and support roles rather than clinical or head-office positions.
Evidence on role and location fit comes from employee accounts on Indeed and Glassdoor. Reviews mention an inclusive work environment, the ability to meet personal goals, and a sense of personal appreciation. Cashiers and pharmacists have described learning quickly on the job and developing patience when serving customers, with one account noting enjoyment from calm interactions in a people-facing setting. The scale of the store network suggests opportunities may exist in many regions, though individual store conditions are not detailed in the supplied sources.
Trade-offs visible in public reviews include mixed feedback on work-life balance, pay and benefits, job security, and management. Candidates should consider asking current or former staff about daily workload patterns at specific stores, how training is delivered in practice, and what support exists for meeting performance targets in retail settings. Questions about shift patterns and team support may also help clarify expectations before applying.
This path may suit candidates nationwide who already hold Matric or pharmacy qualifications and are seeking retail pharmacy or assistant roles within a large health and beauty retailer. Experiences appear to vary by location and team, so reviewing recent accounts from the specific area of interest remains useful.
ShiftMate Editorial · This is not a worker testimonial and is excluded from ShiftMate worker-review totals.
Editorial record created .
Clicks Group employee reviews on Glassdoor · checked date not recordedClicks Group employee reviews on Indeed · checked date not recorded
Estimate / limited evidence — at least one source has no checked date.
Public-source research
A separate synthesis of inspectable public sources.
3.1 / 5
Clicks Group operates retail pharmacies across South Africa, with employee reviews on Glassdoor and Indeed reflecting experiences in roles such as pharmacist, shop assistant, cashier and assistant manager within pharmacy and retail departments. Glassdoor aggregates 126 South Africa reviews into an overall rating of 3.1, with 44 percent of reviewers saying they would recommend the company to a friend. Indeed reports a higher overall score of 3.6 from 409 reviews. Both platforms show middling marks on management (3.2 on Indeed), work-life balance (3.2) and job security and advancement (3.2). Pay and benefits receive the lowest mark at 3.0 on Indeed.
Reviewers who highlight positives frequently mention an inclusive work environment, the ability to meet personal goals and a feeling of personal appreciation. One cashier review from Tsakane mall notes learning patience when dealing with customers and states that the role suits people who enjoy working with others and remaining calm in any situation. These comments align with the broader pattern of appreciation for customer-facing work and team atmosphere.
On the other side, the lower pay-and-benefits score and 3.2 management rating indicate recurring concerns about compensation and day-to-day leadership. Career-opportunities and senior-management categories on Glassdoor sit alongside the overall 3.1 score without standout positive trends. Evidence on shift patterns, specific pharmacist remuneration or formal progression routes is not detailed in the available reviews, so candidates must treat these areas as under-reported.
The two platforms together suggest a stable retail-pharmacy setting where staff value interpersonal aspects of the job but see limited financial or structural upside. Evidence remains drawn from self-selected reviewers and does not cover every store or department equally.
Good fit if you prioritise an inclusive customer-service environment and steady retail-pharmacy work. Reconsider if competitive pay, clear advancement paths or strong work-life boundaries rank highest in your priorities, given the consistent middling scores in those areas.
AI Research Review · This is not a worker testimonial and is excluded from ShiftMate worker-review totals.
Editorial record created .
Clicks Group employee reviews on Glassdoor · checked date not recordedClicks Group employee reviews on Indeed · checked date not recorded
Estimate / limited evidence — at least one source has no checked date.
Prepared by ShiftMate Editorial DeskLast researched
The sections below are editorial research. Inspect the linked evidence where available; otherwise the page marks the claim as an estimate or limited evidence.
ShiftMate editorial synthesis
What the workplace research suggests
This AI-assisted editorial guide organises the public research captured for this profile. It is not a worker testimonial, a platform rating, or an employer endorsement.
ShiftMate's editorial reading of the information collected for this profile is that Clicks Group may be most relevant to candidates nationwide with matric or pharmacy qualifications looking for retail pharmacy careers with a leading sa health and beauty chain.
The workplace context recorded for this profile indicates: Clicks is South Africa's largest pharmacy employer — with 900+ pharmacies in the country, it is virtually impossible to build a pharmacy career without encountering Clicks. The pharmacy learnership programmes are the industry benchmark, and the combination of retail and clinical work (dispensing, patient counselling, and in-store clinic services) creates a genuinely diverse professional environment. The nationwide presence means careers are genuinely location-flexible, and the management and regional pharmacy pathways are well-structured. The customer-facing retail environment keeps the day-to-day work varied and engaged, and staff discounts on health and beauty products are a valued daily benefit.
The listed pay signal is R6,000–R35,000/month. It is an indicative range rather than an offer, so check the current vacancy for the rate, working hours and any campaign-specific terms.
One point to verify before applying is: Retail pharmacy can be high-volume and physically demanding — standing for extended periods in a fast-moving environment
Editorial evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Day-to-day picture
Working at Clicks Group
Work environment
Clicks is South Africa's largest pharmacy employer — with 900+ pharmacies in the country, it is virtually impossible to build a pharmacy career without encountering Clicks. The pharmacy learnership programmes are the industry benchmark, and the combination of retail and clinical work (dispensing, patient counselling, and in-store clinic services) creates a genuinely diverse professional environment.
The nationwide presence means careers are genuinely location-flexible, and the management and regional pharmacy pathways are well-structured. The customer-facing retail environment keeps the day-to-day work varied and engaged, and staff discounts on health and beauty products are a valued daily benefit.
Workplace evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Who it may suit
Candidates nationwide with Matric or pharmacy qualifications looking for retail pharmacy careers with a leading SA health and beauty chain
Training is listed for some roles. Confirm the format and eligibility in the current vacancy.
Fit evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Roles and pay
Clicks Group roles to explore
Role names and pay signals help with research; they are not a promise of a current vacancy or offer.
Role areas
- Pharmacy Assistant (Basic)R6,000–R35,000/month
- Pharmacy Assistant (Post-Basic)R6,000–R35,000/month
- PharmacistR6,000–R35,000/month
- Clinic NurseR6,000–R35,000/month
- Store ManagerR6,000–R35,000/month
Pay context
R6,000–R35,000/month
Pay can differ by role, shift pattern, location, campaign, qualifications and experience. Confirm the actual rate before accepting an offer.
Pay evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Compare the trade-offs
Benefits and considerations at Clicks Group
Potential positives
- ✓Largest pharmacy employer in SA
- ✓Learnership programmes
- ✓Retail + healthcare experience
- ✓Nationwide opportunities
- ✓SA's largest pharmacy employer — 900+ locations provide unmatched location flexibility
- ✓Industry-leading pharmacy learnership programmes — accessible for school leavers
- ✓Dual retail and clinical environment — builds both dispensing skills and customer service excellence
Positive-claim evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Questions to ask
- •Retail pharmacy can be high-volume and physically demanding — standing for extended periods in a fast-moving environment
- •Pharmacist roles require BPharm and SAPC registration — significant qualification investment
Caution evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Listed benefits
- •Medical aid contributions
- •Provident fund contributions
- •13th cheque bonus
- •Staff product discounts
- •Bursary and study assistance
Benefits evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Before you apply
Hiring and interview guidance for Clicks Group
Hiring process
Candidates interested in roles at Clicks Group should apply directly through the company’s careers portal or the jobs platform, submitting a CV and proof of qualifications. Applications for pharmacy assistants require a Matric certificate while pharmacist positions demand a BPharm degree and current registration with the South African Pharmacy Council.
Shortlisted applicants typically complete online psychometric assessments, followed by one or two rounds of interviews and reference checks, with the full process from application to offer averaging six to eight weeks. Prepare by reviewing Clicks’ retail pharmacy operations and demonstrating customer-service experience relevant to a high-volume store environment.
Hiring evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Interview process
Clicks recruits through its online careers portal and in-store at pharmacy managers' discretion for assistant roles — apply with your CV and proof of pharmacy learnership registration if applicable. Pharmacist roles require SAPC registration confirmation and the interview with the pharmacy manager covers dispensing competency, patient counselling approach, and schedule compliance.
The process is typically 2–3 weeks for assistant and pharmacist roles; new store openings run structured intake processes with additional assessment steps.
Interview evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
What to confirm
Matric for assistants; BPharm for pharmacists
Use the official careers channel or current listing. Never pay an employer or recruiter to apply for a job.
Requirements evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Common questions
Clicks Group review FAQs
What jobs are available at Clicks Group in South Africa?
This profile lists Pharmacy Assistant (Basic), Pharmacy Assistant (Post-Basic), Pharmacist, Clinic Nurse and 1 other role types for Clicks Group, with locations including Woodstock. These are role types to explore, not a promise of a current vacancy. Check the live listings or the employer's careers page before applying.
How much does Clicks Group pay per month in South Africa?
ShiftMate's public-market pay estimate for Clicks Group is R6,000–R35,000/month per month, with the lower and upper ends shown as R6,000 and R35,000/month. Glassdoor shows a 3.1/5 employer rating. This is an indicative range, not an offer: pay can differ by role, location, campaign and experience. Confirm the rate in the live vacancy.
What qualifications do I need to apply at Clicks Group?
This profile lists the following entry requirements: Matric for assistants; BPharm for pharmacists Training is listed as available, but the exact onboarding and experience requirements can vary by vacancy.
Where is Clicks Group located in South Africa?
This profile lists Clicks Group locations as Nationwide (900+ stores). Check the specific vacancy for site requirements, as different campaigns may run from different offices.
Is Clicks Group a good place to work in South Africa?
Glassdoor rates Clicks Group at 3.1/5 and Indeed at 2.0/5. Public-source research highlights sa's largest pharmacy employer — 900+ locations provide unmatched location flexibility and industry-leading pharmacy learnership programmes — accessible for school leavers as possible positives. A public-source concern to consider is retail pharmacy can be high-volume and physically demanding — standing for extended periods in a fast-moving environment. The profile may be most relevant to candidates nationwide with matric or pharmacy qualifications looking for retail pharmacy careers with a leading sa health and beauty chain.
Does Clicks Group provide training for new employees?
Training is listed for some Clicks Group roles. The type, duration and eligibility can vary by vacancy, so confirm what is included in the current job description or interview.
How do I apply for a job at Clicks Group through ShiftMate?
Create a free ShiftMate profile and complete the short skills assessment. ShiftMate can alert you to relevant listed opportunities at Clicks Group and similar healthcare employers. Registration does not guarantee a role, and ShiftMate is not affiliated with Clicks Group unless explicitly stated.
FAQ evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Review methodology
A company profile is not a worker review.
ShiftMate labels worker submissions, third-party ratings, public excerpts and editorial research separately. Company representatives may request profile corrections, but cannot edit independent worker reviews.