Debtors Controller
FULL_TIME
Source: careers24
View vacancyShiftMate workplace guide
Makro reviews and workplace insights
Independent worker feedback, third-party rating context and practical research for candidates considering Makro.
Company overview
About Makro
Start with the company itself before comparing makro reviews, review evidence or current roles.
Industry
RETAIL
Locations
Nationwide (23 stores) · Johannesburg (Head Office) · Cape Town · Durban · Pretoria · Port Elizabeth / Gqeberha
Company size
10,000+
Indicative pay
R5,000–R55,000/month
Head office
Nationwide (23 stores)
Founded
1971
Official website
www.makro.co.za/careersPrepared by ShiftMate Editorial DeskLast researched
Company facts and indicative pay are editorial research, not worker testimony or an employer statement.
Company-fact evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Makro operates as a warehouse club retailer across South Africa, selling food, liquor, appliances and general merchandise in bulk quantities to both individual shoppers and small businesses. The company runs 23 large-format stores and employs over 10,000 people.
It forms part of the Massmart group, which is owned by Walmart, and focuses on high-volume sales rather than convenience or premium retail formats. Customers typically include households stocking up on essentials, traders and smaller operators who value lower unit prices on larger packs.
The stores are concentrated in major urban areas, with the head office in Johannesburg and additional locations in Cape Town, Durban, Pretoria and Gqeberha. This leaves large parts of the country without a Makro branch, unlike some broader national chains.
Most activity happens inside the warehouses themselves, where staff manage bulk stock movement, replenishment and checkout for high daily volumes. The work is physically demanding because of the size of the stores and the weight of the stock.
Processes follow structured routines influenced by Walmart systems, which can provide clear procedures but also limit flexibility on the floor. Pay sits above the retail average, especially in specialist areas such as electronics or liquor, and the Massmart connection gives access to formal training and a management development programme.
Career movement tends to stay within the group’s retail operations, suiting people who prefer predictable advancement over rapid or varied progression. Those who do well are usually comfortable with repetitive physical tasks, steady volume targets and following set operational rules.
The company mainly hires for store-floor roles, department supervision and some head-office support positions. Applicants should expect practical assessments focused on stock handling, customer transactions and basic product knowledge rather than abstract interviews.
The limited number of sites means fewer openings outside the listed cities, and the physical requirements rule out roles for anyone unable to manage heavy lifting or long periods on their feet.
Current openings
Open roles recorded for Makro
Listings can close or change. Confirm the vacancy details and employer before applying.
E-commerce Operations Assistant
FULL_TIME
Source: careers24
View vacancyJunior Catalogue Co-ordinator
FULL_TIME
Source: careers24
View vacancyEcommerce Sales Administrator
FULL_TIME
Source: careers24
View vacancyProfile details are compiled from public information and may vary by role, location and campaign. This is not a statement from Makro.
Review snapshot
What candidates can verify today
Worker reviews
None approved yet
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Public rating context
Glassdoor 3.7
Third-party values; not a ShiftMate worker score.
Rating evidence: Estimate / limited evidence — verify this detail against the current vacancy or employer source.
Indicative pay
R5,000–R55,000/month
Verify role-specific pay in the current vacancy.
Pay evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Roles to explore
9
Sales Consultant · Cashier
Role evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Public review platforms
Third-party rating context
These are attributed platform values, not ShiftMate worker-review scores.
Glassdoor
3.7
out of 5
Source checked date not recorded; values can change on the source platform.
Rating evidence: Estimate / limited evidence — verify this detail against the current vacancy or employer source.
Independent worker feedback
ShiftMate worker reviews
Only moderated worker submissions appear here. Public research and editorial guidance are not included in this count.
Worker Reviews
0 reviews
Only approved worker submissions appear here. Public research and editorial guidance are shown separately; they are not employee testimonials or employer endorsements.
No reviews yet for Makro on ShiftMate.
If you've worked there — even briefly — your honest take helps someone making the same decision.
ShiftMate editorial desk
AI review and public research
AI analysis and public research are shown in their own lane, never folded into the worker score.
Prepared by ShiftMate Editorial Desk · Last researched · These are editorial records, not worker testimonials.
AI · ShiftMate editorial review
Clearly labelled AI analysis published by ShiftMate.
2.9 / 5
Before applying to Makro, candidates should note that the company runs 23 stores across South Africa, with a head office in Johannesburg and additional presence in Cape Town. Entry requires a Matric certificate, while product knowledge in electronics, liquor or food is valued for specialist positions. Public sources list salaries between R5,000 and R55,000 per month and indicate training is available, though details on content or duration are not specified.
Evidence from review platforms shows mixed signals for role and location fit. HelloPeter records a TrustIndex of 1.17 from over 3,000 reviews, with the large majority rated one star and frequent mentions of order processing delays, refund difficulties and store-level service problems. Glassdoor reports an overall score of 2.9 from 21 South African reviews. These customer-focused complaints do not directly describe working conditions, yet they point to operational pressures that could affect daily tasks in retail roles. Locations are concentrated in urban areas, aligning with the supplied note that proximity to the 23 stores matters for practical commuting.
Trade-offs worth weighing include the broad salary range, which suggests variation by role and experience, against the absence of guaranteed progression or specific benefit details. Candidates may want to ask about the exact nature of listed training, how product knowledge is assessed during hiring, and what support exists for handling high-volume customer interactions. Questions on shift patterns, stock management demands and how stores address the issues raised in public reviews can also clarify expectations.
This setting may suit Matric holders living near Makro’s urban stores who seek specialist retail work in electronics, liquor or food within the Massmart group and are prepared for environments where customer service challenges appear common in public feedback.
ShiftMate Editorial · This is not a worker testimonial and is excluded from ShiftMate worker-review totals.
Editorial record created .
Makro employee reviews on HelloPeter · checked date not recordedMakro employee reviews on Glassdoor · checked date not recordedMakro employee reviews on Indeed · checked date not recorded
Estimate / limited evidence — at least one source has no checked date.
Public-source research
A separate synthesis of inspectable public sources.
2.9 / 5
Makro in South Africa receives limited direct employee feedback across the available platforms, with ratings drawn from modest sample sizes on job sites and none from the much larger customer-focused volume on HelloPeter. On Indeed, 34 reviews produce an overall score of 3.8 out of 5. Sub-ratings include work-life balance at 3.4, pay and benefits at 3.3, job security and advancement at 3.6, management at 3.4, and culture at 3.5. Reviewers repeatedly note a sense of belonging, support from managers, and a general feeling of work happiness as recurring positives.
Glassdoor shows a lower overall mark of 2.9 from 21 South Africa reviews, though 97 percent of those contributors say they would recommend the company to a friend. No detailed breakdowns of compensation, shifts, or progression appear in the scraped data, and no specific role titles or location details are mentioned. HelloPeter’s 3,137 reviews yield a 1.17 TrustIndex and 93.6 percent one-star ratings, but these centre on customer order and refund problems rather than internal workplace conditions.
The evidence does not cover application steps, typical shift patterns, or benefits structures, so candidates must treat those areas as undocumented here. Pay receives the weakest sub-score on Indeed, while culture and security elements sit slightly higher. Sample sizes remain small on both employee platforms, which limits how far any pattern can be generalised.
A candidate may find the environment workable if team support and belonging matter more than pay levels. Reconsider if advancement prospects or consistent management quality are priorities, given the middling scores and thin volume of employee voices.
AI Research Review · This is not a worker testimonial and is excluded from ShiftMate worker-review totals.
Editorial record created .
Makro employee reviews on HelloPeter · checked date not recordedMakro employee reviews on Glassdoor · checked date not recordedMakro employee reviews on Indeed · checked date not recorded
Estimate / limited evidence — at least one source has no checked date.
Prepared by ShiftMate Editorial DeskLast researched
The sections below are editorial research. Inspect the linked evidence where available; otherwise the page marks the claim as an estimate or limited evidence.
ShiftMate editorial synthesis
What the workplace research suggests
This AI-assisted editorial guide organises the public research captured for this profile. It is not a worker testimonial, a platform rating, or an employer endorsement.
ShiftMate's editorial reading of the information collected for this profile is that Makro may be most relevant to candidates near makro's 23 urban stores with matric looking for above-average retail pay and specialist roles in electronics, liquor, or food service within the massmart group.
The workplace context recorded for this profile indicates: Makro’s large-format warehouses create a fast-paced, physically demanding environment where staff handle bulk stock movement, replenishment and high-volume customer transactions across food, liquor and general merchandise departments. Day-to-day work follows structured Walmart-influenced processes that emphasise efficiency, compliance and clear performance targets, supported by specialist product training and a management development programme linked to the Massmart group. Teams tend to be diverse and task-focused, with higher-than-average retail pay offsetting the pressure of meeting sales and stock-control goals in a competitive wholesale setting. This employer suits entry- and mid-level candidates who want structured advancement and solid remuneration but are comfortable with physical labour, shift patterns and results-driven management.
The listed pay signal is R5,000–R55,000/month. It is an indicative range rather than an offer, so check the current vacancy for the rate, working hours and any campaign-specific terms.
One point to verify before applying is: Only 23 stores, all in urban centres — limited geographic coverage versus national chains
Editorial evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Day-to-day picture
Working at Makro
Work environment
Makro’s large-format warehouses create a fast-paced, physically demanding environment where staff handle bulk stock movement, replenishment and high-volume customer transactions across food, liquor and general merchandise departments. Day-to-day work follows structured Walmart-influenced processes that emphasise efficiency, compliance and clear performance targets, supported by specialist product training and a management development programme linked to the Massmart group.
Teams tend to be diverse and task-focused, with higher-than-average retail pay offsetting the pressure of meeting sales and stock-control goals in a competitive wholesale setting. This employer suits entry- and mid-level candidates who want structured advancement and solid remuneration but are comfortable with physical labour, shift patterns and results-driven management.
Workplace evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Who it may suit
Candidates near Makro's 23 urban stores with Matric looking for above-average retail pay and specialist roles in electronics, liquor, or food service within the Massmart group
Training is listed for some roles. Confirm the format and eligibility in the current vacancy.
Fit evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Roles and pay
Makro roles to explore
Role names and pay signals help with research; they are not a promise of a current vacancy or offer.
Role areas
- Sales ConsultantR5,000–R55,000/month
- CashierR5,000–R55,000/month
- Stock ControllerR5,000–R55,000/month
- Receiving ClerkR5,000–R55,000/month
- Floor SupervisorR5,000–R55,000/month
- Electronics SpecialistR5,000–R55,000/month
- Liquor ConsultantR5,000–R55,000/month
- Department ManagerR5,000–R55,000/month
- Store ManagerR5,000–R55,000/month
Pay context
R5,000–R55,000/month
Pay can differ by role, shift pattern, location, campaign, qualifications and experience. Confirm the actual rate before accepting an offer.
Pay evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Compare the trade-offs
Benefits and considerations at Makro
Potential positives
- ✓Walmart-owned — international retail best practices
- ✓Higher-than-average salaries for the retail sector
- ✓Specialist product knowledge training (electronics, liquor)
- ✓Large-format warehouse environment — diverse departments
- ✓Management development programme linked to Massmart group
- ✓Warehouse club format offers specialist roles in electronics, liquor, and food service — above retail-average pay
- ✓Massmart (Walmart) backing means structured corporate training frameworks and career progression
- ✓Above-average pay for the retail sector, particularly in specialist department roles
Positive-claim evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Questions to ask
- •Only 23 stores, all in urban centres — limited geographic coverage versus national chains
- •Warehouse club format involves heavy lifting and physically demanding floor work
Caution evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Listed benefits
- •Medical aid contributions
- •13th cheque payment
- •Retirement fund contributions
- •Employee discount programme
- •Training and development opportunities
Benefits evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Before you apply
Hiring and interview guidance for Makro
Hiring process
Applications for roles at Makro are submitted via the Massmart careers portal or South African job platforms, with walk-in submissions also accepted at any of the 23 warehouse stores. Screening starts with Matric verification, followed by interviews that test product knowledge in electronics, liquor or food for specialist positions, plus reference and criminal background checks.
The process from application to offer typically takes two to four weeks. Candidates should research Makro’s bulk-buying model and prepare examples of customer service in high-volume retail environments.
Hiring evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Interview process
za/careers or hand in an application form at any of the 23 stores nationwide. Expect initial screening via online aptitude and basic numeracy tests, followed by a face-to-face interview assessing product knowledge in electronics, liquor or food, plus reference and criminal record checks.
The full process from application to offer usually takes three to five weeks. Bring your ID, Matric results and any retail experience details to interviews, and prepare examples of customer service in high-volume environments.
Interview evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
What to confirm
Matric required; product knowledge (electronics, liquor, food) valued for specialist roles
Use the official careers channel or current listing. Never pay an employer or recruiter to apply for a job.
Requirements evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Common questions
Makro review FAQs
What jobs are available at Makro in South Africa?
This profile lists Sales Consultant, Cashier, Stock Controller, Receiving Clerk and 5 other role types for Makro, with locations including Nationwide (23 stores) and Johannesburg (Head Office), Cape Town. These are role types to explore, not a promise of a current vacancy. Check the live listings or the employer's careers page before applying.
How much does Makro pay per month in South Africa?
ShiftMate's public-market pay estimate for Makro is R5,000–R55,000/month per month, with the lower and upper ends shown as R5,000 and R55,000/month. Glassdoor shows a 3.7/5 employer rating. This is an indicative range, not an offer: pay can differ by role, location, campaign and experience. Confirm the rate in the live vacancy.
What qualifications do I need to apply at Makro?
This profile lists the following entry requirements: Matric required; product knowledge (electronics, liquor, food) valued for specialist roles Training is listed as available, but the exact onboarding and experience requirements can vary by vacancy.
Where is Makro located in South Africa?
This profile lists Makro locations as Nationwide (23 stores), Johannesburg (Head Office), Cape Town, Durban, Pretoria and Port Elizabeth / Gqeberha. Check the specific vacancy for site requirements, as different campaigns may run from different offices.
Is Makro a good place to work in South Africa?
Glassdoor rates Makro at 3.7/5. Public-source research highlights warehouse club format offers specialist roles in electronics, liquor, and food service — above retail-average pay and massmart (walmart) backing means structured corporate training frameworks and career progression as possible positives. A public-source concern to consider is only 23 stores, all in urban centres — limited geographic coverage versus national chains. The profile may be most relevant to candidates near makro's 23 urban stores with matric looking for above-average retail pay and specialist roles in electronics, liquor, or food service within the massmart group.
Does Makro provide training for new employees?
Training is listed for some Makro roles. The type, duration and eligibility can vary by vacancy, so confirm what is included in the current job description or interview.
How do I apply for a job at Makro through ShiftMate?
Create a free ShiftMate profile and complete the short skills assessment. ShiftMate can alert you to relevant listed opportunities at Makro and similar retail employers. Registration does not guarantee a role, and ShiftMate is not affiliated with Makro unless explicitly stated.
FAQ evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Review methodology
A company profile is not a worker review.
ShiftMate labels worker submissions, third-party ratings, public excerpts and editorial research separately. Company representatives may request profile corrections, but cannot edit independent worker reviews.