Commercial Security Advisor
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Marshall Security reviews and workplace insights
Independent worker feedback, third-party rating context and practical research for candidates considering Marshall Security.
Company overview
About Marshall Security
Start with the company itself before comparing marshall security reviews, review evidence or current roles.
Industry
SECURITY
Locations
Durban · Umhlanga · Westville · Pinetown · Hillcrest · Pietermaritzburg · South Coast KZN
Company size
3,500+
Indicative pay
R5,000–R18,000/month
Head office
Durban North
Founded
2005
Official website
www.marshallsecurity.co.zaPrepared by ShiftMate Editorial DeskLast researched
Company facts and indicative pay are editorial research, not worker testimony or an employer statement.
Company-fact evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Marshall Security is KwaZulu-Natal's largest and longest-established private security company, founded in 1974 and operating primarily across Durban, the surrounding coastal belt, and inland areas of KZN. The company provides armed response, manned guarding, CCTV monitoring, investigations, and specialized close protection services to residential estates, commercial properties, and industrial clients.
With approximately 3,500 employees, it is among the most significant regional security employers in South Africa and has built its reputation on local knowledge, rapid response times, and retention of trained staff — a differentiator from national chains that experience high turnover. The company's headquarters and main control room are in Durban North, with branches extending to areas including Umhlanga, Westville, Pinetown, Hillcrest, the South Coast, and Pietermaritzburg.
Its response coverage is concentrated in KZN rather than spread nationally, which allows quicker on-the-ground responses and more consistent staffing compared with companies managing large multi-province deployments. Most staff are based in field response units, with a smaller number in monitoring, administration, investigations, and specialised close protection teams.
Armed response officers work rotating shifts that include nights, weekends, and public holidays, which is standard across the industry. PSIRA registration is mandatory for all armed roles, and the company supports candidates through the registration process.
A career track exists from armed response officer into senior response, control room, supervisory, and operational management positions. Marshall's regional focus means advancement within the KZN operation rather than national transfers, which suits candidates committed to the province.
The company's longevity gives it a more stable employment environment than newer operators and a reputation for paying consistently and on time. Candidates outside KZN will find limited opportunities here, but for Durban-area candidates with PSIRA registration, Marshall Security offers a well-regarded employer with a local track record.
Current openings
Open roles recorded for Marshall Security
Listings can close or change. Confirm the vacancy details and employer before applying.
Creditors Supervisor
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View vacancyVideographer
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View vacancyControl Room Administrator
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View vacancyDebtors Clerk
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View vacancyControl Room Operator
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View vacancyProfile details are compiled from public information and may vary by role, location and campaign. This is not a statement from Marshall Security.
Review snapshot
What candidates can verify today
Worker reviews
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Public rating context
Glassdoor 3.3
Third-party values; not a ShiftMate worker score.
Rating evidence: Estimate / limited evidence — verify this detail against the current vacancy or employer source.
Indicative pay
R5,000–R18,000/month
Verify role-specific pay in the current vacancy.
Pay evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Roles to explore
7
Armed Response Officer · Control Room Operator
Role evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Public review platforms
Third-party rating context
These are attributed platform values, not ShiftMate worker-review scores.
Glassdoor
3.3
out of 5
Source checked date not recorded; values can change on the source platform.
Rating evidence: Estimate / limited evidence — verify this detail against the current vacancy or employer source.
Independent worker feedback
ShiftMate worker reviews
Only moderated worker submissions appear here. Public research and editorial guidance are not included in this count.
Worker Reviews
0 reviews
Only approved worker submissions appear here. Public research and editorial guidance are shown separately; they are not employee testimonials or employer endorsements.
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ShiftMate editorial desk
AI review and public research
AI analysis and public research are shown in their own lane, never folded into the worker score.
Prepared by ShiftMate Editorial Desk · Last researched · These are editorial records, not worker testimonials.
AI · ShiftMate editorial review
Clearly labelled AI analysis published by ShiftMate.
5.0 / 5
Before applying to Marshall Security, candidates should confirm they meet the stated entry requirements of a Matric certificate, valid PSIRA Grade C or D registration, a clear criminal record, and a driver’s licence for any response positions. The company operates in Durban, Umhlanga and Westville, with salaries listed in the R5,000–R18,000 monthly range. Training is noted as available, though specific programmes are not detailed in public sources.
Public sources indicate the firm has a 50-year regional track record in KwaZulu-Natal. Glassdoor shows an overall score of 3.4 from five reviews, with 76 percent of reviewers saying they would recommend the company and 57 percent holding a positive business outlook. Indeed reports a 3.6 overall rating from 34 reviews, with culture scoring 3.7, management 3.5 and work-life balance 3.5. One review from a control-room operator described strong leadership and a commitment to employee development, while a Durban-based Grade C officer noted gains over three years of service.
Reviews mention pay and benefits at 3.2 and job security and advancement at 3.3 on Indeed, suggesting these areas may vary by role and individual experience. Candidates should ask current staff about actual take-home pay after deductions, shift patterns in their preferred location, and how training translates into day-to-day responsibilities. It is also useful to clarify what “listed training” covers and whether driver’s-licence roles involve additional vehicle or equipment costs.
KZN-based applicants who already hold PSIRA registration and seek stable local employment with a long-established employer may find the opportunity aligns with their circumstances. Those prioritising higher pay or rapid advancement may wish to compare the listed salary band and review scores against other regional options before proceeding.
ShiftMate Editorial · This is not a worker testimonial and is excluded from ShiftMate worker-review totals.
Editorial record created .
Marshall Security employee reviews on Glassdoor · checked date not recordedMarshall Security employee reviews on Indeed · checked date not recorded
Estimate / limited evidence — at least one source has no checked date.
Public-source research
A separate synthesis of inspectable public sources.
5.0 / 5
Marshall Security receives mixed but moderately positive feedback from employees in the available reviews on Glassdoor and Indeed. Glassdoor aggregates five reviews into an overall rating of 3.4, with 76 percent of reviewers saying they would recommend the company to a friend and 57 percent holding a positive business outlook. Indeed draws on 34 reviews for a slightly higher overall score of 3.6, including sub-ratings of 3.5 for work-life balance, 3.2 for pay and benefits, 3.3 for job security and advancement, 3.5 for management, and 3.7 for culture.
Employee comments that appear repeatedly describe supportive leadership and a sense of belonging. One control-room operator wrote that they are “proud to be part of the Marshall Security team” and highlighted “strong leadership and a clear commitment to both employee development and client satisfaction,” awarding the company five stars. A security officer in Durban who had worked there for three years stated they “gained a lot” and described “excellent working” conditions with “good times with them.” These remarks align with the higher culture and management scores on Indeed.
Specific details on pay, shift patterns, or progression remain sparse in the scraped reviews. The 3.2 pay-and-benefits rating on Indeed is the lowest sub-score, yet no individual review in the data set expands on salary figures or benefit structures. One review mentions Durban as a location, but broader geographic coverage or typical rosters are not described.
Evidence on the company itself is limited to these public review platforms; no official policy documents or operational statistics appear in the source material. The small Glassdoor sample size means individual comments cannot be treated as representative of all staff.
The available reviews suggest Marshall Security may suit candidates who value team cohesion and steady operational routines and who are willing to accept average compensation. It may be less suitable for those prioritising above-average pay or rapid advancement, given the lower ratings in those areas and the absence of detailed supporting commentary.
AI Research Review · This is not a worker testimonial and is excluded from ShiftMate worker-review totals.
Editorial record created .
Marshall Security employee reviews on Glassdoor · checked date not recordedMarshall Security employee reviews on Indeed · checked date not recorded
Estimate / limited evidence — at least one source has no checked date.
Prepared by ShiftMate Editorial DeskLast researched
The sections below are editorial research. Inspect the linked evidence where available; otherwise the page marks the claim as an estimate or limited evidence.
ShiftMate editorial synthesis
What the workplace research suggests
This AI-assisted editorial guide organises the public research captured for this profile. It is not a worker testimonial, a platform rating, or an employer endorsement.
ShiftMate's editorial reading of the information collected for this profile is that Marshall Security may be most relevant to kzn-based candidates with psira registration looking for stable employment at a regionally trusted security employer with a 50-year track record and genuine local career progression.
The workplace context recorded for this profile indicates: Marshall's operations are concentrated in KZN, which gives it a community-rooted character that national operators rarely achieve. Response officers work defined local zones and often build long-term client relationships — quite different from the anonymity of a national chain. The work is shift-based with the same 24/7 demands as any armed response operation, but the company's reputation for paying on time and retaining experienced staff reflects a more stable employment culture.
The listed pay signal is R5,000–R18,000/month. It is an indicative range rather than an offer, so check the current vacancy for the rate, working hours and any campaign-specific terms.
One point to verify before applying is: Opportunities concentrated in KZN — limited if you need to relocate outside the province
Editorial evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Day-to-day picture
Working at Marshall Security
Work environment
Marshall's operations are concentrated in KZN, which gives it a community-rooted character that national operators rarely achieve. Response officers work defined local zones and often build long-term client relationships — quite different from the anonymity of a national chain.
The work is shift-based with the same 24/7 demands as any armed response operation, but the company's reputation for paying on time and retaining experienced staff reflects a more stable employment culture.
Workplace evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Who it may suit
KZN-based candidates with PSIRA registration looking for stable employment at a regionally trusted security employer with a 50-year track record and genuine local career progression
Training is listed for some roles. Confirm the format and eligibility in the current vacancy.
Fit evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Roles and pay
Marshall Security roles to explore
Role names and pay signals help with research; they are not a promise of a current vacancy or offer.
Role areas
- Armed Response OfficerR5,000–R18,000/month
- Control Room OperatorR5,000–R18,000/month
- Manned GuardR5,000–R18,000/month
- Investigations OfficerR5,000–R18,000/month
- Close Protection OfficerR5,000–R18,000/month
- SupervisorR5,000–R18,000/month
- Operations ManagerR5,000–R18,000/month
Pay context
R5,000–R18,000/month
Pay can differ by role, shift pattern, location, campaign, qualifications and experience. Confirm the actual rate before accepting an offer.
Pay evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Compare the trade-offs
Benefits and considerations at Marshall Security
Potential positives
- ✓KZN's largest private security company
- ✓50+ years of operation
- ✓Rapid response times in Durban metro
- ✓Specialised close protection services
- ✓Regional stability versus national chains
- ✓KZN's dominant security brand — widely trusted by Durban residential and commercial clients
- ✓50-year operational track record brings stability and consistent HR practices
- ✓Regional focus means faster local response times and stronger staff retention
Positive-claim evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Questions to ask
- •Opportunities concentrated in KZN — limited if you need to relocate outside the province
- •24/7 shift rotation including nights is unavoidable in armed response
Caution evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Listed benefits
- •Medical aid contributions
- •Provident fund contributions
- •13th cheque bonus
- •Shift work allowances
- •Professional security training
Benefits evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Before you apply
Hiring and interview guidance for Marshall Security
Hiring process
za or the jobs platform, ensuring you include your Matric certificate, valid PSIRA Grade C or D, and driver’s licence for armed response positions. Screening begins with an application review, followed by interviews, PSIRA verification, criminal record checks, and reference validation to confirm a clear record.
The full process from application to offer usually takes three to five weeks. Prepare by reviewing KZN-specific security scenarios and confirming all certifications are current before the interview stage.
Hiring evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Interview process
Marshall Security recruits through its website, walk-in applications at its Durban North head office, and local job boards. The process begins with a criminal record check and PSIRA verification.
Shortlisted candidates attend a structured interview with an operations manager covering situational scenarios and availability. Armed response applicants complete a practical driving and response assessment.
Most applications move to offer within two weeks, faster during high-demand periods.
Interview evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
What to confirm
Matric, valid PSIRA Grade C or D, driver's licence for response roles, clear criminal record
Use the official careers channel or current listing. Never pay an employer or recruiter to apply for a job.
Requirements evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Common questions
Marshall Security review FAQs
What jobs are available at Marshall Security in South Africa?
This profile lists Armed Response Officer, Control Room Operator, Manned Guard, Investigations Officer and 3 other role types for Marshall Security, with locations including Durban North and Umhlanga, Westville. These are role types to explore, not a promise of a current vacancy. Check the live listings or the employer's careers page before applying.
How much does Marshall Security pay per month in South Africa?
ShiftMate's public-market pay estimate for Marshall Security is R5,000–R18,000/month per month, with the lower and upper ends shown as R5,000 and R18,000/month. Glassdoor shows a 3.3/5 employer rating. This is an indicative range, not an offer: pay can differ by role, location, campaign and experience. Confirm the rate in the live vacancy.
What qualifications do I need to apply at Marshall Security?
This profile lists the following entry requirements: Matric, valid PSIRA Grade C or D, driver's licence for response roles, clear criminal record Training is listed as available, but the exact onboarding and experience requirements can vary by vacancy.
Where is Marshall Security located in South Africa?
This profile lists Marshall Security locations as Durban, Umhlanga, Westville, Pinetown, Hillcrest, Pietermaritzburg and South Coast KZN. Check the specific vacancy for site requirements, as different campaigns may run from different offices.
Is Marshall Security a good place to work in South Africa?
Glassdoor rates Marshall Security at 3.3/5. Public-source research highlights kzn's dominant security brand — widely trusted by durban residential and commercial clients and 50-year operational track record brings stability and consistent hr practices as possible positives. A public-source concern to consider is opportunities concentrated in kzn — limited if you need to relocate outside the province. The profile may be most relevant to kzn-based candidates with psira registration looking for stable employment at a regionally trusted security employer with a 50-year track record and genuine local career progression.
Does Marshall Security provide training for new employees?
Training is listed for some Marshall Security roles. The type, duration and eligibility can vary by vacancy, so confirm what is included in the current job description or interview.
How do I apply for a job at Marshall Security through ShiftMate?
Create a free ShiftMate profile and complete the short skills assessment. ShiftMate can alert you to relevant listed opportunities at Marshall Security and similar sector employers. Registration does not guarantee a role, and ShiftMate is not affiliated with Marshall Security unless explicitly stated.
FAQ evidence: Official company website · checked date not recordedEstimate / limited evidence — at least one source has no checked date.
Review methodology
A company profile is not a worker review.
ShiftMate labels worker submissions, third-party ratings, public excerpts and editorial research separately. Company representatives may request profile corrections, but cannot edit independent worker reviews.